Discuss a project+
Happ Labs / Engineering · from $5,000

Systems for businesses where a mistake is expensive

Banks, clinics, logistics, retail chains. We design, build and support AI systems with voice, video and accounting data. With certified access to your data and a fixed estimate.

Discuss a projectSee services
ISO/IEC 27001:2022GDPR · DPA · NDASLA in the contractVAT registered10+ years
Project spec112 / 15
Discovery1–2 wks
Estimatefixed
Launch4–8 wks
Dataown LLM
01020304
ClientsIdeaBankOdrexТМЦCosmo MultimallFoundationTruxSpot
01 / Services

The full catalog. Each service is a project of its own.

We take the whole process, from the first review to ongoing support. Systems you already run get connected, not rewritten.

04 · // VOICE · 9 services

AI voice agents and call centers

A voice agent answers and places calls on your own numbers. It speaks your customers’ language, writes the outcome to your CRM and hands hard calls to a live operator.

05 · // CHAT · 7 services

AI chatbots and messaging agents

Customers message you at any hour and on any channel. An AI agent answers by your rules, collects contacts and puts the lead into your CRM. Hard questions go to a person with the full history.

06 · // VISION · 10 services

Video analytics and computer vision

We connect the IP cameras and video recorders you already own over RTSP/ONVIF. The system detects events, stores each with a frame and sends a morning report to Telegram.

07 · // AUTOMATION · 8 services

Business Process Automation

We remove the manual steps where people copy data between systems, chase statuses and write the same emails. The process runs on its own and people only handle exceptions.

08 · // INTEGRATIONS · 13 services

ERP, CRM and POS integrations

We connect accounting, CRM, POS, shipping and banking so data moves on its own. Every integration ships with queues, retries, an audit log and daily reconciliation.

10 · // DATA · 7 services

Data engineering, BI and forecasting

We bring data from your ERP, POS, CRM, ads and telephony into one place. Then we build reports your leadership trusts and models that suggest the next action.

14 · // DEVELOPMENT · 8 services

Custom software development with AI

We build products where AI is part of the workflow, not a bolt-on. It is the same stack we use to run our own Happ platform in production.

02 / Cases

Already in production. Not a demo.

The task and what we built. Client names with their consent, some projects under NDA.

  1. // BANK · VOICEIdeaBank

    Voice agent for overdue debt collection

    TaskReminders about overdue payments took hours of call center operators’ time.

    What we didA voice agent runs soft and hard collection under National Bank of Ukraine rules. Each call result is written into the bank’s CRM.

  2. // LOGISTICS · CVTruxSpot

    Truck parking without a guard at the gate

    TaskAt night a guard checked arrivals against a list of bookings, or the gate code was known to everyone.

    What we didThe camera reads the plate, the system finds the booking and opens the barrier. No booking, no entry.

  3. // RETAIL · CVBakery chain · NDA

    Till control in a bakery chain

    TaskCash mismatches and sales without a receipt.

    What we didA camera over the till matched against receipts. Mismatches go into the report with video.

  4. // FITNESS · CVChain of gyms

    Gym analytics

    TaskNo data on attendance or how the equipment was used.

    What we didVisitor counts, equipment heatmaps and Telegram alerts for trainers.

03 / Estimate

The price is known up front. And it does not grow.

$5k+minimum project

If we go over the estimate through our fault, we finish at our own cost. Smaller tasks are covered by the Happ platform on a subscription.

ESTIMATEFIXED
STAGETERM
Discovery1–2 wks
Architectureincluded
Development4–8 wks
Live traffic launchincluded
DPA · NDA · SLAincluded
Success metricin contract
TOTALFROM $5,000
PROGRAM $15–50K · SUPPORT FROM $1K/MOVAT
04 / Process

Four stages.

Weekly demo · monthly report
  1. 01 · 1–2 weeks

    Discovery

    Team interviews, process map, access, architecture.

  2. 02 · 2–3 days

    Estimate

    Fixed price, timeline and a success metric in the contract.

  3. 03 · 4–8 weeks

    Build

    Launch on part of the traffic, then on all of it. Code and access are yours.

  4. 04 · monthly

    Support

    SLA, monitoring, improvements and a results report.

05 / Access and data

We get access where contractors are not allowed.

// CERTIFIED
ISO 27001

ISO/IEC 27001:2022 · № 4160097

// DATA

Own LLM

Call and video analysis on our servers. Your data does not go to third-party models.

// LEGAL

GDPR · DPA · NDA

Signed before we touch any of your systems.

// INFRA

Dedicated server

For banks and clinics: an isolated environment with an access log.

// CONTRACT

Official

Contract, VAT invoices, SLA and liability on paper.

06 / Industries

Where we already work. And what hurts there.

// BANKING
Banking and fintechWe build AI for banks and fintech companies that must keep data inside their perimeter. Collection calls, KYC document checks, anomaly detection and internal assistants run on private LLMs, with a full audit trail.
// INSURANCE
InsuranceInsurance runs on paperwork: claims, surveys, repair invoices, medical reports. We build AI that turns that pile into a ready case file, so adjusters spend time on decisions instead of retyping scans.
// HEALTHCARE
Clinics and healthcareWe build AI for clinics and medical networks that cannot send patient data outside. A voice agent books appointments straight into your EHR, while a private LLM reads documents and reviews calls.
// PHARMACY
Pharmacy chainsPharmacy chains lose money on refunds with no customer present, on stockouts and on queues at peak hours. We connect to the cameras and tills you already have, so you see this every day, not at stocktake.
// RETAIL
Retail chainsWe build AI for retail chains on the cameras and tills you already have. Every receipt is matched with video, footfall is counted per entrance and zone, purchasing gets demand forecasts, and the data flows into your ERP.
// E-COMMERCE
E-commerceOnline stores lose orders between checkout and dispatch: nobody called back, nobody answered on Instagram, the label was never created. We automate that path from order to delivery on top of your store and CRM.
// HORECA
Restaurants and cafesAn owner cannot stand by the till every day. We connect your existing cameras to the POS, so every receipt is checked against video and a short summary for all venues arrives every morning.
// LOGISTICS
Logistics and warehousesWarehouses and terminals lose time at the gate, at receiving and on paperwork. We build computer vision and AI agents that read plates, count pallets and push the data into your WMS with no manual typing.
// MANUFACTURING
ManufacturingIn manufacturing, defects, injuries and downtime cost more than any software. We build computer vision and forecasting models that run on your cameras and machine data, on site if needed.
// REAL ESTATE
Real estate and mallsDevelopers and agencies lose leads on weekend calls, and shopping malls do not know their exact footfall per entrance and floor. We automate both on your telephony, cameras and CRM.
// EDUCATION
EducationOnline schools and universities receive applications around the clock but reply during office hours. We set up AI agents that answer at once, call back new leads, and we train your team to work with them.
// CALL CENTERS
Call centersMost call centers review a small sample of calls by hand and miss the rest. We put voice agents on routine requests and review 100% of conversations with our own LLM, so supervisors work from facts.
// FITNESS
Fitness clubsA club chain knows how many memberships it sold, but not when the gym is packed or which machines sit unused. We measure this on your existing cameras and predict which members are about to leave.
07 / Questions

What clients ask before we start.

Why $5,000 minimum?

That is the cost of discovery plus one working flow in production with support. Smaller tasks are cheaper on the Happ platform subscription, with no custom development.

Who owns the code?

Code and access handover terms are set in the contract before we start. Happ platform modules the solution partly runs on are licensed.

Do you work with EU companies?

Yes. Contract and invoices in English, payment in EUR or USD, a GDPR DPA before work starts.

What if there is no result?

The success metric is written into the estimate. If we go over it through our fault, we finish at our own cost.

Can we start small?

Yes. A first project is usually one flow: a voice agent, cash register checks against cameras, or one integration. Then we expand.

Where is the data stored?

On our servers or on a dedicated client server, as agreed in the DPA. Call and video analysis runs on our own model.

08 / Contact

Describe the task. The first call is with the founder.

We reply within one business day. 30 minutes to tell you whether it is worth doing and what it costs.

Viacheslav SaloidFounder · 10+ years in software
Budget

We reply within one business day.