Shopify, WooCommerce and Horoshop integration with an AI sales agent and your CRM
We connect your Shopify or WooCommerce store to an AI agent and your back office. The agent on your site and in messengers sees the catalogue, stock and order status. Orders and customers sync with your CRM, payments and shipping.
What hurts
A shopper asks in chat whether their size is in stock and waits an hour. Meanwhile someone searches the store admin for the stock level. By morning some shoppers have gone to a competitor.
Orders reach the CRM through a plugin that sometimes stops working without a word. You find out when a customer calls asking where the parcel is.
Customers, payments and deliveries live in different systems. To answer "what did this customer order before", a rep opens three tabs.
What we build
- Store connection: a Shopify app, WooCommerce REST API keys or the Horoshop API
- Catalogue, variant, price and stock sync for the AI agent
- A Happ AI agent on your site, Instagram, WhatsApp or Telegram that recommends products and answers order questions
- Order and customer lookup by phone in any format or by email
- Orders and customers pushed to HubSpot, Pipedrive, KeyCRM or your ERP
- Webhook signature checks, duplicate protection and handling of out of order events
- Nightly reconciliation of store orders against the CRM to catch missed events
- Fiscal receipts and shipping labels where your market requires them
What you get
- Store integration with your CRM and AI agent
- Agent test suite for product, stock and order questions
- Sync panel with errors and retries
- Documentation: data flows, fields and failure handling
- Handover session for store managers
How we measure the result
- Product and order questions closed by the agent
- First response time in chat
- Store orders missing from the CRM
- Conversion from agent dialogue to order
Questions
How much does a store integration cost?
From $5,000. The price depends on the platform, catalogue size, number of systems on the other side and whether you need an AI agent. Shopify with one channel and a CRM costs less than WooCommerce with custom plugins, fiscal receipts and shipping. Fixed estimate 2–3 days after discovery, once we have checked your store and plugins.
How do these platforms differ for integration?
Shopify has a stable API with cost based rate limits and signed webhooks. WooCommerce depends on your hosting and plugins, so we check the server first. Horoshop has an API for catalogue and orders; we check its coverage during discovery and use exports for anything missing.
Can the agent quote a wrong price or stock level?
The agent answers from store data, not memory. If sync lags, a price may have changed. So the agent checks critical data with a live request at the moment it answers, and the store always confirms the order.
Does this comply with GDPR?
Customer data is processed under a DPA we sign before access. Shopify also restricts protected customer data, and we request only the scopes we need. We are ISO/IEC 27001 certified.
What happens after launch?
The agent first answers on part of your site traffic, while nightly reconciliation shows whether any orders go missing. After platform or plugin updates we rerun the sync tests. Support continues under an SLA, and all settings and code stay with you.
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We reply within one business day. 30 minutes to tell you whether it is worth doing and what it costs.