AI receptionist for clinics that books, reschedules and reminds patients
The agent answers patient calls and messages, sees free doctor slots in your scheduling system and books appointments. It reschedules visits, sends reminders and passes anything about symptoms or diagnosis to your staff.
What hurts
In the morning the front desk cannot keep up. Patients wait on hold, hang up and book with another clinic. In the evening and on weekends nobody answers the phone at all.
Patients forget appointments and do not show up. The doctor sits idle and the slot cannot be resold. Reminders are sent by hand whenever staff find time.
Receptionists spend half the day on the same questions. Consultation prices, test preparation, branch addresses. Little attention is left for patients standing at the desk.
What we build
- Connection to your EHR, practice management system or doctor calendars via API
- Voice agent on the clinic number over SIP, in English, Polish, Ukrainian and more
- The same agent in WhatsApp, Telegram and on your website, with one patient history
- Booking, rescheduling and cancellation with checks on doctor, branch and service
- Reminders before the visit with confirm or reschedule in reply
- Answers on prices, procedure preparation and locations from the clinic knowledge base
- Safety rules: the agent never diagnoses and routes medical questions to a person
- Transfer to a receptionist or duty nurse with a call summary
What you get
- A live AI receptionist on the clinic phone line and messengers
- Integration with your scheduling system and field documentation
- Booking, reminder and handover scenarios
- A test suite of real patient questions, including risky ones
- A dashboard of bookings, reschedules and no-shows
How we measure the result
- Share of bookings made without a receptionist
- No-show rate before and after reminders
- Missed calls at peak hours and outside opening hours
- Share of handovers to staff and their reasons
Systems and stack
Industries
Questions
How much does an AI receptionist for a clinic cost?
Projects start at $6,000. The price depends on the scheduling system integration, number of branches and doctors, channels and booking rules. We give a fixed estimate in 2–3 days after discovery. Call and telephony minutes are billed separately.
Which scheduling systems do you work with?
Any system with an API for schedules and bookings, or Google Calendar. If there is no API, we discuss an exchange through an intermediate database. We check your specific system during discovery before fixing the estimate.
Could the agent give medical advice?
The agent is set up never to diagnose or recommend medication. For symptoms and complaints it offers a doctor appointment or transfers to staff. Risky questions are part of the test suite, and we run them before every change.
How is patient data protected?
We hold ISO/IEC 27001:2022, work under GDPR and sign NDA and DPA before access. Calls are analysed by our own LLM on our servers, and clinics can have dedicated servers. The agent only sees the fields it needs to book.
How long does it take to launch?
Between 4 and 8 weeks, depending on the scheduling system and number of branches. We start with reminders and booking in one branch. You listen to calls, we tune the script, then roll out to the whole network.
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Describe the task. We reply within one business day, the first call is with the founder.
Describe the task. The first call is with the founder.
We reply within one business day. 30 minutes to tell you whether it is worth doing and what it costs.